Privacy Policy

This Privacy Policy describes how hotel Chennai LePalace treat personal information collected through the websites and applications where it appears (sometimes referred to collectively as our “website This Privacy Policy applies only to personal information collected through the websites and applications where it appears, including the sites and apps for our hotel brands and our loyalty programs. This Privacy Policy does not apply to information collected through other channels.

Your consent

Please review this Policy before using this website . By using this website, you are consenting to the collection, use and disclosure of your information as set forth in this Policy. If you do not agree to bebound by this Policy, you may not access or use this service.

CANCELLATION & REFUND POLICY

Upon your request of cancellation (As per cancellation/No Show policy), Hotel will contact the bank immediately to handle the crediting process. The refund will be made through the credit card used to purchase. Normally refund shall reflect in your next billing cycle of your credit card. However, it could take around 25-45 business days for the actual crediting to take place depending on the bank’s practice.

Feel free to contact us if you have more questions.

If you have questions about an individual hotel's practices or the information it has, please contact that hotel directly.

5% retention for any cancellations or changes to bookings up to 14 days before check-in date. An additional charge of 25% of the first day's room tariff is applicable to changes / cancellations below 14 days. An additional charge of 50% of the 1st day's room tariff is applicable to changes / cancellations below 7 days. An additional charge of 50% of the total billing is applicable to changes or cancellations between 7 days to 72 hours before check-in time. 100% of the total billing for the period of booking is applicable for cancellations less than 72 hours before check-in time.

Cancellation Rate Applicable:

Cancellation for Before 15 Days - 25%.

Cancellation for Before 10 Days - 50%.

Cancellation for Before 5 Days - 100%.